Author Archives: maj1

Filer problems May bank holiday weekend

Between sometime in the evening of Sunday 30th May and early morning on Tuesday 1st June the performance of the NetApp filer “elmer” was so badly degraded as to be effectively unusable. The problems affected various services, including the main … Continue reading

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Migrating the filer to a new IP address – second stage

On 22nd February I wrote about the start of a campaign to the migrate the NetApp filer “elmer” to a new IP address. There have been a few hiccups, but by and large the migration has gone smoothly. The vast … Continue reading

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Migrating the filer to a new IP address

We will shortly be making a change to the DNS to change the default IP address that is used to access the main filer, elmer. The motivation for the change is to deal with some security issues that are currently … Continue reading

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Web browser proxy configurations

The Computing Service have recently announced that their web proxy service is to close. We have not recommended use of this service for many years, but there is still some legacy from the time when it was strongly recommended. Part … Continue reading

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Web server logs

The web server logs (subsets of which are accessible using the cl-personal-www-log command) are now being recorded in “combined” log format rather than “common”. This format adds two extra fields, giving referrer and user-agent information.

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Changing the name on telephones

Until now, changing the name displayed on our VoIP telephones has been a big deal, involving an interaction with the telecomms office. We now have access to an experimental facility allowing us to change these strings ourselves. If you do … Continue reading

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Brief problem affecting certain home directories

There was a period of about 20 minutes starting at about 09:30 this morning when certain users (those on “homes-1″) may have had problems accessing their home directories. This was traced to a “garbage-in garbage-out” problem in the script that … Continue reading

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