Until now, changing the name displayed on our VoIP telephones has been a big deal, involving an interaction with the telecomms office. We now have access to an experimental facility allowing us to change these strings ourselves.
If you do not like the way your name appears on your phone, you can now ask email@example.com to change it. At present there may be inconsistencies between the display name on the phone and the form in which it appears to others when you call them or they call you; making a change will remove these inconsistencies.
The string you choose must be a reasonable representation of your registered name; we will not accept frivolous nicknames. We would normally expect a single forename and surname. For the time being we are restricted to the ASCII character set.